Our standards
Anyone can promise good work. These are the specific commitments behind every job that leaves SHIFT — the same ones we publish on our pricing, FAQ, and process pages, gathered in one place so you can hold us to them.
A real quote, fast — and free
Send us what you need — the item, the size, the quantity, and your deadline — and you get a custom quote back, usually within one business day. No cost, no commitment, and no pressure to proceed.
Nothing prints until you approve it
Every job gets a proof, and nothing goes to production until you have reviewed and approved it. The proof is your control point: what you approve is what prints, which is why we ask you to check names, numbers, and dates like it is already on the press.
Brand color, handled deliberately
Screens mix light (RGB) and presses mix ink (CMYK), so some colors shift in print if nobody manages them. We set every file up for consistent, on-brand color — and if a color is critical to your brand, tell us and we pay it special attention before anything runs.
Honest answers about your deadline
Tell us your date up front and we will tell you honestly whether it is doable — before you commit, not after. Simple reprints and flyers move quickly; custom design and specialty finishing need more runway, and we will say so plainly rather than promise a date we cannot control.
One person, start to finish
You work with one local point of contact who knows your brand — through design, production with our trusted print partners, and delivery. No ticket queues, no re-explaining your job to a stranger halfway through.
Costs explained before you spend
We publish what moves a print price — quantity, size, material, finishing, sides, and design time — and we quote design work up front. Print-ready files keep costs down, and our free calculators let you ballpark a job before you ever talk to us.
What helps us hit these standards
Fast, accurate jobs are a two-way street. The biggest things you can do: send your deadline with the first message, flag critical brand colors early, look closely at the proof (especially phone numbers and dates), and send print-ready files when you have them — or just tell us what you have and we will take it from there.
Hold us to it
Send your project over and see how this works in practice — a free quote, usually within one business day.